About Us

At Phone Parts Express we pride ourselves on offering an honest and reliable service to customers up and down the country and beyond. With a combined experience of over 40 years in the mobile phone repair industry our small but extremely knowledgeable team put the customer first as we know firsthand the experiences of trying to run a mobile phone repair shop/centre.

Our Story:

In July 2001 we opened our first Mobile Phone retail repair outlet and since then that has grown to over 10 successful shops across the South East. During the early stages we really struggled to find a supplier to cater for our needs, we felt our needs were simple- high quality parts, a reliable service and reasonable prices. We therefore decided to go direct to China for our own needs and we quickly found local shops started to take our products because the quality was extremely good and the service was second to none due to our vast retail backgrounds. Phone Parts Express was then founded, after numerous trips to China, America and across Europe we had hand selected a supply chain that we felt comfortable with to deliver a second to none service. In that time we have moved our warehouse location once and recently doubled the size of our existing warehouse to cater for thousands of extra parts and accessories.

We believe our USP’s are that we never compromise quality over price, which is definitely what we have found other competitors do in the past and the other is due to having retail outlets still trading we receive brutally honest instant feedback. We have been in the industry long enough to know it’s impossible to get everything perfect all the time, but by having quick and reliable feedback it can sometimes reduce any problems escalating.

As well as specialising in iPhone LCD’s and spare parts we also cater for Samsung models and the smaller less well known brands, our inventory is constantly growing and if the part you are currently looking for isn’t listed then please contact as it might be on it’s way or in the warehouse and not listed on the website yet. Our other key area is our Evolution Accessories range, all accessories are designed in house and really believe this is a premium accessory range like no other competitor has in the current UK market. Our 40+ years of knowledge have gone into designing every aspect of the accessories, hand picking materials, and with the recent addition of a fashion designer we feel our accessory range caters for all ages.

Office Opening Hours:

Monday: 09:00 – 18:00
Tuesday: 09:00 – 17:30
Wednesday: 09:00 – 17:30
Thursday: 09:00 – 17:30
Friday: 09:00 – 17:30
Saturday: Closed all day
Sunday: Closed all day
UK Bank holidays: Closed all day

Please visit our delivery information page for dispatch times.

Key Points:

  • 1 Year Warranty on all LCD’s spare parts and accessories
  • Next working day delivery on all orders (delivery location applies)
  • Quick and simple returns process
  • Credit facilities available on request (credit checks apply)
  • Bulk discounts apply please visit our B2B Trade page.

Our aim at Phone Parts Express is to provide the best quality of parts at a reasonable price, whilst maintaining a professional and honest service.

We hope you like our site, and any questions you may have please do not hesitate to contact us.